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๐Ÿšจ Chargeback Crisis Support

Your Chargebacks Are Killing Your Merchant Account

A ratio above 1% puts your account at risk. Above 2% and most processors will terminate you. We help you get approved โ€” and keep processing.

Get Approved โ€” Apply Free โ†’ Chat on Telegram
45+
Banking Partners
3%+
CB Ratios Accepted
48h
Avg. Approval
$0
Setup Fees
The danger zone

Where Is Your Chargeback Ratio?

Most processors terminate at 1%. Our bank partners accept merchants others won't touch.

๐ŸŸข Under 0.5% โ€” StandardSafe
All major processors. Lowest rates available.
๐ŸŸก 0.5%โ€“1.0% โ€” ElevatedWarning
Many processors watching closely. Account reviews likely.
๐Ÿ”ด 1.0%โ€“2.0% โ€” High RiskDanger
Most processors will terminate. RetryHub has banks that work with you here.
๐Ÿšจ Above 2.0% โ€” CriticalTermination Risk
Immediate termination risk. Possible MATCH listing. Apply now before it's too late.
What we do

We Solve Both Problems at Once

๐Ÿฆ Get You a Bank That Accepts Your Ratio

โœ“45+ banking partners โ€” many accept CB ratios up to 3%+
โœ“US, EU, and Canadian acquiring options
โœ“MATCH/TMF-listed merchants considered
โœ“Offshore options for extreme cases
โœ“Approval in 3โ€“7 business days

๐Ÿ“‰ Help You Reduce Your Ratio

โœ“Identify root causes of chargebacks in your operations
โœ“Connect with Verifi/Ethoca alert programs
โœ“Dispute representment and evidence building
โœ“Fraud prevention integration guidance
โœ“Descriptor optimisation to reduce friendly fraud
Why chargebacks happen

The Most Common Root Causes

๐Ÿ˜•

Friendly Fraud

Customers claim they didn't receive goods or don't recognise the charge. Often the biggest driver โ€” especially in subscription businesses.

๐Ÿค–

Card Testing Fraud

Bots testing stolen card numbers against your checkout. Each declined attempt can still generate a chargeback and inflate your ratio.

๐Ÿ“ฆ

Fulfilment Issues

Long shipping times, damaged goods, or unmet customer expectations trigger disputes that should have been refunds.

๐Ÿ”„

Subscription Confusion

Auto-renewals customers forgot about. Poor cancellation UX forces them to dispute rather than cancel.

๐Ÿ“ฃ

Bad Ad Traffic

Misleading ads attract customers who expect something different. Immediate buyer's remorse leads to disputes.

๐Ÿท

Descriptor Mismatch

Your billing descriptor doesn't match your brand. Customers see an unfamiliar name and dispute the charge.

Process

How We Help You in 3 Steps

1

Apply Free (2 minutes)

Tell us your volume, chargeback ratio, and industry. No credit check, no commitment.

2

We Match You to Chargeback-Friendly Banks

We identify banking partners from our network who specifically work with elevated-ratio merchants in your industry and region.

3

Keep Processing While You Fix the Root Cause

Once approved, you can stabilise revenue while implementing proper chargeback mitigation โ€” not in a panic.

Apply Free โ€” Get Approved.

High chargebacks don't have to mean game over. Apply in 2 minutes.

๐Ÿ’ฌ Or message us on Telegram @RetryHubBot

๐Ÿ”’ Encrypted and never sold. Zero setup fees.

FAQ

Common Questions

What chargeback ratio can your banks accept?
It depends on the bank, industry, and your history. Many of our partners accept ratios up to 2โ€“3%. Some offshore options work with even higher ratios for established businesses with good explanations. We'll present all viable options transparently after reviewing your application.
Will I get put on the MATCH/TMF list?
MATCH listing typically happens when a processor terminates you for cause AND reports it to Mastercard. Not all terminations result in MATCH. If you're already MATCH listed, we still have options โ€” it's not a permanent ban, just harder. Apply and we'll assess your situation.
Can I keep processing while switching processors?
Yes โ€” you can run both simultaneously during the transition period. We'll work to get you approved at a new bank before your current processor terminates you, giving you time to migrate.
How quickly can I get approved?
Standard applications: 3โ€“7 business days. High-ratio or complex cases: 7โ€“14 days. We submit to multiple banks simultaneously to maximise speed.